Denton Masjid App Support
Frequently Asked Questions (FAQs)
General Questions
Q: What is the Masjid App?
A: The Masjid App helps you stay connected with your local mosque. It provides prayer times, event notifications, Quran recitation, and more.
Q: How do I download the Masjid App?
A: You can download the app from the Apple App Store.
Prayer Times
Q: How are prayer times calculated?
A: Prayer times are based on prayer times from Masjidal.
Q: The prayer times are incorrect. What should I do?
A: Please let us know if the prayer times need to be corrected. We’ll check it.
Notifications
Q: How do I enable or disable notifications?
A: Go to the app settings, find the notifications section, and toggle the notifications you want to enable or disable.
Q: I’m not receiving notifications. What can I do?
A: Check your device’s notification settings to ensure the app is allowed to send notifications. Also, make sure the app is updated to the latest version.
Events
Q: How do I view upcoming events at the Masjid?
A: Navigate to the events section in the app to see a list of upcoming events and details.
Troubleshooting
Q: The app is crashing or not opening. What should I do?
A: Try the following steps:
- Restart your device.
- Ensure the app is updated to the latest version.
- Reinstall the app from the App Store.
Q: I’m experiencing issues with the app. How can I get help?
A: If you encounter any problems, please contact our support team using the information below.
Contact Us
If you need further assistance, please reach out to our support team:
- Email: app@dentonmasjid.com
- Phone: (940) 484-1871
- Address: 1105 Greenlee St, Denton, TX 76201
You can also visit our Help Center for more detailed guides and support articles.
Thank you for using the Masjid App!